Independent vs. dealer shops for car repair
Where You Should Go For Auto Service and Maintenance...
A subscriber survey done by Consumer Reports found that independent auto service shops like Braeside Automotive rated a lot higher than dealers for overall satisfaction, service, courteousness of staff, quality, price and meeting promised deadlines.
Before you consider where you will take your automobile for repair or maintenance, you'll need to know the difference between them. All routine items listed in the owner's manual are maintenance related and are to keep your vehicle performing in top condition. Immediate problems that need to be fixed are repairs.
Neighborhood garages are a great place to take your vehicle because they are convenient and can save you a lot of money. You savings will depend on the work you have done.
Your regularly scheduled maintenance can be handled at any dealership you choose; you aren't obligated to patronize the dealership you originally purchased your vehicle at. As well you can go to an independent garage (like the one in your neighborhood) and save some of your hard earned cash.
Federal law regulates warranties so you can decide to service your automobile anywhere you like. Note: read your contract before making any decisions because it may be written in your lease that you have to service your vehicle at the dealership you purchased from. If you don't have a lease, your good to go anywhere!
A selling point for dealerships back in the day was that their mechanics are the only ones specifically trained or certified on your vehicle model and make. These days many independent garages are fully equipped with the diagnostic equipment to service your vehicle.
Maintenance items are for the most part a basic service, so practically any professional auto shop can perform the tasks.
A fully equipped and reputable independent shop like Braeside Automotive will be able to handle common repairs. We are a large auto repair shop and most likely have a mechanics on staff that specializes in your vehicle's brand. We also have a policy that when a problem warrants a trip to the dealership we let you know.